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Ginghamsburg Church

Type of work: Brand Engagement, Guest Journey
Year: 2019


Ginghamsburg logo

Ginghamsburg Church is a large church in rural Western Ohio. Their goal is to be a welcoming community for all people.

Problem Framing

The old welcome center was antiquated, with an old expression of the brand and a concierge approach to helping people. The volunteer staff was positioned behind a tall barrier, inaccessible to help children or wheelchair users. Behind the desk was a classroom that was frequently used but difficult to locate.

3D rendering of the connection center at Ginghamsburg church
3D render showing a handicap accessible shelf with digital kiosks

Process

I was initially approached as a consultant to find a better solution for the space, and ended up taking on much of the architectural and interior design. I met with leadership, interviewed new guests about their experience, and met with volunteers who had good ideas of their own.

Using a 3D rendering program, I sketched my ideas and received positive feedback from the team. I then scheduled Carpenters, electricians, environmental graphic printers, and the volunteers themselves to turn the space into a reality.

wide angle photo of the new connection center
Wide angle photo of the new connection center

Result

The church is now able to use the space more efficiently, with better way-finding and a more welcoming environment. The new display shelves are handicap accessible, and serve as a positive first impression.